Featured Role
Front Desk Agent - Benchmark Intern/ August - December 2018
As a Front Desk Agent it is my job to ensure that every guest is taken care of. Our guests receive the highest level of care from the moment the guest walks through the doors of the Texas A&M Hotel and Conference Center, to the time they checkout. We proactively predict the needs of our customers before they even realize that they were in need and seek to fulfill their requests by going above and beyond.
Our job at the Texas A&M Hotel is to "Be The Difference" and strive to brighten the day of every guest we interact with.
I've learned valuable skills during my internship including: Crowd Management, Event Planning, and Conflict Resolution to name a few. I even organized a surprise visit from Lady Rev for one of our guests!
There are many perks to the job like a 401K, $11/hr and medical but its the experiences with our guests and my coworkers that have been the best benefit so far.
Find out more about The Texas A&M Hotel, Benchmark Global Hospitality and "Be The Difference" Below!
Our job at the Texas A&M Hotel is to "Be The Difference" and strive to brighten the day of every guest we interact with.
I've learned valuable skills during my internship including: Crowd Management, Event Planning, and Conflict Resolution to name a few. I even organized a surprise visit from Lady Rev for one of our guests!
There are many perks to the job like a 401K, $11/hr and medical but its the experiences with our guests and my coworkers that have been the best benefit so far.
Find out more about The Texas A&M Hotel, Benchmark Global Hospitality and "Be The Difference" Below!
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About Benchmark Hospitality
Guest-dedicated hospitality Benchmark is a recognized global leader in the management and marketing of resorts, hotels and conference centers. The company’s two distinctive portfolios of properties, Benchmark Resorts & Hotels and Gemstone Collection, represent the finest in guest-dedicated hospitality in desirable destinations across the United States, in the Caribbean and Japan. Under the umbrella of Benchmark Resorts & Hotels is the prestigious portfolio of Certified Benchmark Conference Centers. Since inception over three decades ago, the Benchmark name has been synonymous with meeting excellence and is a globally recognized leader in customer-centric conference center management. Benchmark is also a founding member of the International Association of Conference Centers (IACC). Launched in 1980 as an independent hotel management company, Benchmark now operates internationally, with offices in The Woodlands, Texas, and regional offices around the country. Benchmark’s capabilities and services cover all phases of a project from consulting on market demand and feasibility analysis, to facilities construction and design, to complete pre-opening marketing and technical services, and to the profitable operational marketing and management of the project. Further, comprehensive purchasing services are provided through Benchmark Equipment Company, a wholly-owned subsidiary. It is important to note that Benchmark does not own real estate, so we work in the best interest of our ownership clients in every aspect of our business. Benchmark employs more than 10,000 people, who represent our most valuable asset. Our employees recognize the importance of our service focus to “Be the Difference” in every aspect of our business – with owners, guests, employees, industry partners and the communities where we live. Benchmark University was established in 1993 and has grown to provide hundreds of training courses and tools to enhance the skills, and most importantly, the “will," of our employees to serve our guests. Be The Difference Every Benchmark employee, in every job, at every level shares one trait: a commitment to provide exceptional service. We're a collective of experience architects, capturing each opportunity to be the difference—for our guests, our coworkers, and our communities. More than a slogan, Be the Difference is a way of being present and providing service that's personalized, meaningful, and memory-making. It's what makes us excited to go to work each day and powers our way forward. |
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Howdy Hospitality!
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